EMAIL AND MAILING ADDRESS: Make sure that your email and mailing address are current and correct. I will not be held responsible for you not receiving your purchase if these are incorrect.
CANCELLATION POLICY: There is a 10% restocking fee for orders under $100.00, and a 20% handling - restocking fee on orders over $100.00. (I took the time to make your order, package it, and take it to the Post Office, in addition to the processing fees for the website shopping cart (PayPal), etc. which I incur when processing an order. I am sorry you changed your mind, but I did take the time to process your order and need to be compensated for at least a small portion of my time.)
Domestic Shipping Costs: Shipping in the USA is via USPS First Class Mail and includes insurance.
International Shipping Costs: Items are shipped at the lowest rate unless otherwise requested. All International orders are required to have insurance. If customer does not get insurance, I will only be responsible to show the receipt from the post office showing that the item was shipped as requested. I will not be responsible for lost or damaged items.
REFUNDS AND EXCHANGES
No cash refunds.
You may exchange your item or you may have a gift certificate (credit) for a later time. I accept returns if the quality is not what was expected or if the item is not as described. I stand by my product and am confident that you will be happy with your purchase.
1. I must receive an email letting me know there is a problem.
2. The item must be in original condition as stated in the description.
3. Shipping charges are not refundable.
4. Customer is responsible for insuring the return order. We are not responsible for lost, stolen, or damaged shipments that are not insured.
5. You MUST return your item packaged securely. I will not accept back products that are totally bent, twisted, and ruined because of inadequate packaging.